11oz Unique design Customized handle White shaped ceramic Sublimation coffee ceramic mug

Q1: Are you a factory? 

A: Yes,we are a factory, our factory has many years of experience for mug production.

Q2: Do you accept the small order?

A: Sure. We accept small order if your order quantity is less than MOQ. We will do our best to help you by giving you the reasonable price with diligent service.

Q3. Can I have a free sample?
A: We normally charge the open mold fee for $150, but after you placed the order we will refund your $150 sampling fees.

Q4. What about the sample lead time?
A: It usually takes about 7 days, but in peak season it will takes longer about 10 days.

Q5. Is it ok to print my logo on product?
A: Yes, please inform us formally before our production and confirm the design firstly based on our sample.

Q6: After receiving the goods, if we find the defect goods, could we get the compensation?

A: Absolutely, after confirming the defect goods cause by us, you will surely get the compensation.

In fact, we always pay great attention on production control and inspect all the goods carefully before shipment.